Home/Quality & compliance

The paperwork is part of the product

Compliance is the part of toy sourcing that buyers cannot verify from a catalogue. So we publish the process instead of the promise.

EU conformity declaration, EN71 test report and technical file held for every active SKU.

EN71-1/2/3

Mechanical, flammability and heavy-element migration tested at accredited third-party labs.

ASTM F963

US toy safety specification, including abuse testing and small-parts cylinder checks.

CPSIA / CPC

Children's Product Certificate issued per shipment for US importers.

ISO 9001:2015

Quality management system certified across both production sites.

BSCI

Social compliance audit — working hours, wages, safety and grievance channels.

OEKO-TEX 100

Textile skin-contact safety for plush shells and filling materials.

ICTI

Ethical Toy Program membership, audited annually.

Inspection

Five checkpoints before the container leaves

Each checkpoint produces a photo report. If a batch fails at any gate, production stops until the corrective action is signed off.

Test coverage

What our lab runs in-house

In-house testing shortens the loop between finding a defect and fixing it. Third-party reports still come from accredited labs — we do not substitute our own results for certification.

Pull-force and torque testing on eyes, noses and attached parts
Carton drop test at 76 cm on six faces
Colour fastness and saliva resistance on painted wood
Barcode scan and age-label verification on 100% of cartons

0.3%average defect rate
across 2025 shipments

Document pack

What ships with your order

Commercial invoice & packing list	Issued before vessel departure, matched to carton marks
Certificate of Origin	Form A / FTA CO available for eligible markets
Test report	EN71 or ASTM F963, batch-referenced, PDF in your portal
CPC (US)	Children's Product Certificate, signed and dated per shipment
Inspection report	AQL 2.5 with photo set, plus third-party report if booked
Artwork & barcode files	Approved print proofs archived for reorders

Compliance question?

Ask before you order, not after

Tell us the product and the destination market. We will send the exact test standard, the lab we use and a sample report — before any purchase order exists.